Effective Date: 29 Oct 2025
1. Information We Collect
We may collect the following categories of data:
Personal Information:Name, email address, phone number, company name, and other contact details when you fill out a form or contact us.
Technical Information: IP address, browser type, operating system, referral URLs, and usage data collected automatically through cookies or analytics tools.
Business Information: Project details or requirements voluntarily shared by clients for service discussions.
2. How We Use Your Information
We use your data to:
Respond to your inquiries or requests
Provide services and manage client relationships
Improve website experience and functionality
Send updates, offers, or relevant marketing communication (only with consent)
Comply with legal or regulatory requirements
We do not sell or rent personal information to any third party.
3. Data Retention
We retain personal data only as long as necessary for business, legal, or contractual purposes.
Once no longer required, data is securely deleted or anonymized.
4. Cookies & Analytics
Our website uses cookies and analytics tools (like Google Analytics) to enhance user experience and analyze site traffic.
You can modify your browser settings to disable cookies if you prefer.
5. Data Security
We employ appropriate technical and organizational measures—including encryption, secure servers, and access controls—to protect your data from unauthorized access, disclosure, or alteration.
6. Data Transfers
As Genevix Solution operates in Malaysia and India, your data may be transferred between these regions for operational purposes.
We ensure all such transfers comply with applicable data protection laws (PDPA Malaysia, IT Act India, and GDPR principles where applicable).
7. Your Rights
Depending on applicable law, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent for processing
Request restriction or portability of data
Lodge a complaint with a data protection authority
Requests can be sent to privacy@genevixsolution.com.
8. Third-Party Links
Our website may link to third-party services. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing data.
9. Updates to This Policy
We may revise this Privacy Policy periodically. The updated version will be posted on our website with a new “Effective Date.”
10. Contact Us
For privacy-related questions or data protection requests:
📩 privacy@genevixsolution.com
📍 Malaysia Office: 16-1, Jalan Teknologi 3/6D, The Core, Kota Damansara, Selangor
📍 India Office: Rathinam Techzone, Coimbatore, Tamil Nadu
